Call for papers /

abstract and topics

Following the successful series of PATCH workshops, PATCH 2019 will be again the meeting point between state of the art cultural heritage (CH) research and personalization research. For those using any kind of technology, while focusing on ubiquitous and adaptive scenarios, to enhance the personal experience in CH sites. The workshop is aimed at bringing together researchers and practitioners who are working on various aspects of CH and are interested in exploring the potential of state of the art of mobile and personalized technology (onsite as well as online) to enhance the CH visit experience. The expected result of the workshop is a multidisciplinary research agenda that will inform future research directions and hopefully, forge some research collaborations.

Topics (of interest) include, but are not limited to:

  • Adaptive navigation  and personalized browsing in digital and physical CH collections
  • Recommendation strategies for CH
  • Adaptation strategies for text and non-verbal content in CH
  • NLG techniques for mobile user modeling in CH sites
  • Integration of virtual and physical collections
  • Ambient CH
  • Mobile museum guides & personal museum assistants
  • Context-aware information presentation in CH
  • Interactive user interfaces for CH applications
  • Personalization for group of visitors to CH sites
  • Personalization for collective CH information authoring and management
  • Creativity and collaboration support in CH
  • Session-based recommendation for short-term CH personalization
  • IoT and CHe
  • The cloud and CH
  • Living labs in museums
  • Robots in museums
  • Augmented Reality for CH
  • Gestural interfaces for CHapplications
  • 3D and virtual reality for CH
  • Community mapping for CH information sharing
  • Analysis of behaviour patterns to improve CH recommendation
  • Conversational agents for CH
  • Accessible personalized CH


CH has traditionally been a privileged area for personalization research. Visitors come to CH sites willing to experience and learn new things, usually without a clear idea of what to expect. CH sites are typically rich in objects and information; much more than the visitor can absorb during the limited time of a visit. There are two main challenges:
Firstly, can we support CH exploration for first-time and anonymous visitors, taking into account that many people access cultural sites only once, or they interact with digital services anonymously?

Secondly, when it is possible to track users over time, can we provide an engaging experience for the ‘digital’, ‘mobile’ and ‘traditional’ CH visitors before, during and after a visit by exploiting information from previous interactions on CH sites and elsewhere on the ubiquitous Web. Further, an interesting problem to explore is whether this kind of support can be a basis for maintaining a lifelong chain of personalized CH experiences. This is true, not only in “traditional” CH sites, but also in cities, which reflect the varied history of mankind and are rich of places and objects representing shared values for the population, to be preserved and valorized. Actually modern urban planning shows an avalanche of varying initiatives focused on creative urban development. Consequently, it has become fashionable to regard cultural expressions like arts, festivals, exhibitions, media, design, digital expression and research as signposts for urban individuality and identity and departures for a new urban cultural industry.

Specifically regarding the first challenge, a lot of information about general user behavior can be acquired by mining previous visitors’ interactions and this can help the development of session-based personalization techniques which can be applied to first-time visitors.